Centre for Industrial Relations and Human Resources
Alumni Event – Monday March 20, 2017

The Integration of Digital and Human Labour –
Get Ready for the Rise of the Humans!

Hardly a day goes by, it seems, without apocalyptic warnings that robots in the workplace will create a dystopian destiny. The convergence of artificial intelligence, robotic process automation (RPA), machine learning, and cognitive platforms are at the forefront of the Fourth Industrial revolution. As organizations seek to streamline processes and reduce operating costs, cognitive technologies are rapidly creating a new class of digital labour. Arguments range as to whether digital labour will remove or grow jobs but in the midst of this debate, KPMG professionals explore the ways that jobs will likely be transformed and its impact on organizations. It is important to understand the potential impacts that digital labour will have on the shape, size and functions of organizations and to provide guidance with this; there are 5 key steps KPMG suggests for organizations to better understand the implications of digital labor on their workforce.

Courlas-Soula-CLR-smSoula Courlas
Partner, KPMG Canada Management Consulting
National Lead, People & Change Services

Soula Courlas brings more than 20 years of industry experience across the technology, telecommunications, financial services (banking and insurance), and public sector industries coupled with more than a decade of organization transformation-based consulting experience with top-tier professional services firms.

Through her experience in leading, developing and delivering high-quality solutions, Soula has become an advisor to executives undertaking business transformation initiatives, including enterprise and divisional strategic operating model redesigns, talent and leadership strategy development and strategic performance improvement through people and organization effectiveness.

In support of her commitment to high-quality delivery, Soula feels passionate about talent development through mentoring and coaching leadership and team members, both client and internal teams, to positively influence performance.

Date:  Monday March 20, 2017
Time:  6 p.m. to 7:15 p.m. (Reception after)
Location:  UofT – Kruger Hall – Woodsworth College – 119 St. George Street

RSVP:  cirhr.alumni@utoronto.ca by noon – Thurs March 16, 2017